Refund Policy

We want you to be satisfied with CONSULTORIA E SERVICOS NAVARROS. This policy explains how to request a refund for our consulting and management support services. Effective date: 2026-10-23.

Scope of this policy

This policy applies to the consulting and support services purchased from us.

We sell services, not physical products. There are no goods to return or exchange. Refund requests are handled as described below.

Refund period

You may request a refund within 30 days of purchase.

How to request

E-mail [email protected] with your order number.

We answer within 2 business days.

How you are refunded

Refunds go back to the original payment method within 5–10 business days after approval.

Card statements may take one or two billing cycles to show the refund.

Exceptions

Custom-made or personalized items cannot be returned, except in case of defect.

Questions

CONSULTORIA E SERVICOS NAVARROS LTDA · [email protected] · +553132266218 · Rua Cravinas, 316 - Esplanada, Belo Horizonte - MG, 30280-170.